All HKSIDataBase Papers ( Chinese & English ) will be enabled once payment completed online.
Your account will be upgraded immediately after the confirmation from PayPal. However, in some rare situation, your access may not be granted within a few minutes of time, such as:
- PayPal took a while longer to verify your credit card payment
- You have failed to log in as you have forgotten your password, the password reset link is very likely in your spam or junk email box
- You have made a typo in an email during your account registration, which causes the password reset email not able to deliver
If your account has not been upgraded after 5 minutes of payment, please kindly contact us at firstname.lastname@example.org with the information below:
1. Your full name
2. Registered email address
3. PayPal account name and email address
4. PayPal Receipt
We promise to reply within a few hours for our premium clients.
If you have forgotten your account password, please click forgot password in registration page and kindly check your spam folder